Senior Care Records.

Complaint Investigation Report

Family Home LLC, San Dimas01/07/2025Licence 198603021

Census3
Date signed01/07/2025 01:53:27 PM
Name of licensing program analystAlberto Lopez
Name of licensing program managerLisa Hicks
The inspector’s account

Around 20 minutes later, S3 returned to facility and slammed the table (S#3 demonstrated how S3 slammed the table and stated it sounds loud because it is a loud table) in the dinning/living room because S3 stated he was having a bad day. Three (3) of three (3) staff were able to corroborate the allegation. One (1) of three (3) residents were able to corroborate the allegation. One resident could not recall anything happening on 01/01/2025 and one (1) resident was unable to answer questions. One resident stated it was not appropriate and was able to hear the slamming from resident's room. One (1) resident stated that S3 was yelling at S1 and apologized after saying I’m sorry, I’m sorry.

Based on interviews with staff and residents, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, and Chapter 8 are cited on the attached LIC 9099D.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction