Senior Care Records.

Complaint Investigation Report

Family Home LLC, San Dimas01/10/2026Licence 198603021

Census5
Date signed01/10/2026 01:15:33 PM
The inspector’s account

The investigation revealed the following: regarding the allegation “Licensee did not comply with change of ownership requirements.” It is alleged that the licensee did not comply with change of ownership requirements. Six (6) out of the six (6) staff interviewed corroborated this allegation. Three (3) out of the three (3) residents interviewed corroborated this allegation. Interview with resident#1 (R1) and resident#5 (R5) family corroborated this allegation. Interview with S1 revealed on or around May 2025, S1 sold the facility business to S2, and a contract was signed and enforced. S1 revealed that they did not inform this licensing agency prior to the sale or after the sale, nor did they inform their residents or family in writing regarding the sale of the facility. Interview with S2 revealed that S1 sold the facility business to them in May of 2025. During record review, LPA Ramirez reviewed copy of disclosure regarding Real Estate Agency Relationship dated 05/22/2025, which documents the sale of Family Home LLC from S1 to S2 and a close of escrow date of 06/01/2025. Per Title 22, Division 6, Chapter 8, Article 02- Transferability of License 87109(b)- The licensee shall notify the licensing agency and all residents receiving services, or their representatives, in writing as soon as possible and in all cases at least thirty (30) days prior to the transfer of the property or business, or at the time that a bona fide offer is made, whichever period is longer, as specified in Health and Safety Code Section 1569.191 . Based on interviews, and records reviewed the licensee did not comply with change of ownership requirements, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated .

One (1) deficiency was issued. Exit interview was conducted. A copy of this report, 809-D and appeals rights was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction