Complaint Investigation Report

The investigation revealed the following: regarding the allegation “Unqualified staff member is providing care to residents in care.” It is alleged an unqualified staff member is providing wound care to residents. Five (5) out of the five (5) staff interviewed denied this allegation. Four (4) out of the four (4) residents interviewed did not corroborate this allegation. Review of staff rosters revealed that two staff members have the same first name but hold different titles. Records reviewed revealed that S1 is a Licensed Vocational Nurse and S5 is a Medication Technician. Resident interviews revealed that residents feel well cared for by staff and feel staff meet their care needs. Staff interviews revealed that S1 holds a current Licensed Vocational Nurse (LVN) license with an expiration 12/2027 and S5 has received training on medication administration and other topics associated to their position. Interview with S2 revealed that S1 is qualified to provide wound care. During record review, LPA Ramirez observed S1’s valid Licensed Vocational Nurse license and S5’s recent Medication Technician training. Review of R1-R4 resident files revealed that they receive wound care from an outside agency and these outside agencies document the care provided. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

No deficiencies were cited during this visit. Exit interview was conducted. A copy of this report was provided.