Complaint Investigation Report

Staff interviewed stated that they do ensure that the carpet is clean and sanitized. Residents interviewed did not corroborate the allegation. Six out of six residents stated that the staff frequently clean the carpet.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview conducted, and a copy of the report was provided to Ms. Gomez.