Complaint Investigation Report

At the same time, another client stepped in and grabbed C1 from behind to calm C1 down, allowing S1 to escape. Staff stated they did not see S1 restraining/holding onto C1, choking the client, or striking back. S1 denied holding C1’s shirt or trying to choke the client. Other staff interviewed have not seen S1 or any staff being physically or verbally aggressive toward the clients.

LPA interviewed four (4) clients. C1 admitted to fabricating the statement that S1 was choking C1 during an altercation and that another client instructed C1 to make that statement to earn some money. C1 informed LPA that C1 was having a rough day and attacked S1 in the hallway. S1 held onto C1’s shirt while trying to calm the client down but never choked C1. C1 stated another client held C1 from behind to stop the attack, and S1 was able to escape at that time. One of the clients, who witnessed part of the incident, did not see S1 attacking or trying to choke C1. The other client, who assisted in holding C1 back, reported the opposite in that S1 was attacking C1 while the other staff just watched. However, none of the clients stated that S1 or any staff have ever laid hands on them or shown any form of abuse. LPA also interviewed the San Gabriel/Pomona Regional Center representative and confirmed that C1 admitted to making the false statement.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with the administrator. A copy of this report, along with the appeal rights, was provided.