Complaint Investigation Report

LPA interviewed staff and all denied the allegation and stated that they just tried to work with the client and encouraged them but client was getting agitated and they were the one to speak inappropriately to the staff.

Allegation#2 "Staff threaten resident with eviction" LPA interviewed six (6) client and five out of six clients denied the allegation and said staff never threatened them with eviction. Clients stated that staff talked to them very nicely and they are very encouraging. LPA interviewed staff and all denied the allegation and said they never threatened clients with eviction. They only encouraged and convinced client to take the medication for clients' own good.

Based on LPA's interviews conducted with staff and clients, although, the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.

LPA conducted an exit interview with Administrator Evelyn Schaefer and a copy of this report and appeal right were provided.