Complaint Investigation Report

The allegation revealed of the following: Allegation " Staff did not prevent resident from being harmed by another resident" LPA interviewed clients and stated the facility staff did separate the clients while the clients were having some physical altercation few months ago. The staff blocked the client before client hit again. Both staff and clients indicated no one had any injuries or bruises or did not require any medical attention during the altercation. The facility responded the incident and took appropriate action. The administrator stated one of the clients does not like people (clients and staff) talk behind the back and would trigger client's behavior. The staff has been constantly reminded other clients in the facility not to do that and redirected client not to put hands on other clients. The client also sees the behavioral therapist regularly to work on the coping skills.

Based on the interviews conducted with staff and clients and documents reviewed, Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted. A copy of this report and Appeal Rights were provided to DSP II Lisa Apo.