Complaint Investigation Report

(3) of (3) Clients interviewed could not corroborate the allegation. Interviews with staff show that there were magnet locks used on C1's cabinets used overnight to mitigate C1's behavior of taking out clothing's and throwing them on the floor. Review of files does not show that the locks are part of a plan to meet C1's needs or approved by C1 placement agency. This shows the facility locked C1's belongings violating their personal rights. Based on LPA's interviews and files reviewed, the preponderance of evidence standard has been met, therefore the allegations are found SUBSTANTIATED. California Code of Regulations Title 22, Division 6, Chapter 8 are being cited on the attached LIC 9099D.

In regards to the allegation "Staff do not have required training" it was alleged that staff do not have required CPI training to meet clients needs. (3) of (3) Staff interviewed denied the allegation. (3) of (3) Clients interviewed could not corroborate the allegation. Interviews show that staff have received CPI training in the past but the certificates expired. Review of files showed that the CPI certificates for staff expired 9/25/20. Due to the population of clients in care , staff are required by Clients placement agency to meet the requirement of active CPI training certificates. This shows the facility failed to maintain required training needed. Based on LPA's interviews and files reviewed, the preponderance of evidence standard has been met, therefore the allegations are found SUBSTANTIATED. California Code of Regulations Title 22, Division 6, Chapter 8 are being cited on the attached LIC 9099D.

Exit interview held and a copy of the report and appeal rights was provided and discussed.