Senior Care Records.

Complaint Investigation Report

Springfield Manor, Rosemead04/25/2026Licence 198603607

Census31
Date signed04/25/2026 11:38:35 AM
The inspector’s account

The investigation revealed regarding Allegation: Staff did not prevent resident(s) from using methamphetamines in the facility. It is alleged that a client used methamphetamines and facility did not prevent client from using the methamphetamines. The department interviewed three (3) staff and all three staff (3) denied the allegation. The department interviewed five (5) clients and all five (5) could not corroborate the allegation. On 12/09/2025 around 7:20 pm staff found C1 on floor passed out and called 911. C1 was transported to Garfield Medical Center and on 12/10/2025 C1 was admitted to Garfield Medical Center where C1 tested positive for methamphetamines. C1 denied using methamphetamines and has no history of substance abuse. Staff interviewed stated C1 has no history of using methamphetamines and all clients and staff interviewed had no knowledge of where C1 could have been exposed to the methamphetamines. Police investigated and determined that no crime was committed. There is insufficient evidence to support the allegation that facility neglect/lack of supervision resulted in C1 using methamphetamine or that facility staff did not prevent client from using methamphetamines in the facility.

Based on interviews and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with Lyndon Ferran, Staff and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction