Senior Care Records.

Complaint Investigation Report

Heglis Care Home, Rosemead03/09/2023Licence 197800835

Census3
Date signed03/09/2023 03:51:32 PM
Name of licensing program analystElizabeth Irra
Name of licensing program managerTony Vasallo
The inspector’s account

Allegation: Staff did not seek medical attention for client in a timely manner It is alleged that facility staff did not seek medical attention for C-1 in a timely manner after the 06/12/2021 altercation between C-1 and S-1. It was revealed that C-1 was the aggressor at the time of this incident. Per CDSS IB Investigators R. Kujawa & P. Zertuche investigation, according to medical record review, police report, and interviews, bruising on C-1’s left shoulder began to show on 06/14/2021. The Facility Administrator contacted C-1's Primary Care Physician on 06/15/2021 and an appointment was scheduled for 06/16/2021. Per CDSS Investigators, there was no evidence found to support this allegation. C-1 had no visual injuries and denied treatment at the time of the injury. There is insufficient evidence to prove this allegation.

Based on record review and interviews conducted the findings indicate, although the allegation(s) may have happened or are valid, there are not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) is UNSUBSTANTIATED.

An exit interview conducted, appeal rights and a copy of this report was provided to Melissa Ruga/S-1

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction