Complaint Investigation Report

Allegation: “Staff did not seek medical assistance for the resident.” It is alleged that facility staff did not seek medical care for client (C1) after the 6/12/21 altercation between the client and staff (S1). According to medical record review, police report, and interviews, bruising began to show on 6/14/2021. The facility Administrator called client (C1's) Primary Care Physician on 6/15/21 and an appointment was scheduled for 6/16/21. Client (C1's) daughter requested to take the client and staff to the doctor's appointment. No evidence was found to support the allegation. The client had no visual injuries and denied treatment at the time of the injury. There is insufficient evidence to prove the allegation.

Based on record review and interviews conducted the findings indicate, although the allegation(s) may have happened or are valid, there are not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) are UNSUBSTANTIATED.

An exit interview was conducted with DSP staff Melissa Ruga. A copy of the report was issued.