Complaint Investigation Report

The investigation revealed, regarding allegation: Staff member physically abused resident in care. It is alleged that staff member slapped and pushed client to the floor. LPA interviewed three (3) staff members, and all three (3) staff members denied the allegation. LPA interviewed three (3) clients, and two of three (3) clients could not corroborate the allegation. LPA interviewed one (1) witness and W1 stated that C1 can be difficult client at times and especially with certain female staff. One staff member stated that staff was assisting with C1 using the restroom had a seizure, staff then attempted to hold C1 up but C1 was too heavy and fell over to the floor. One client stated client heard noises but did not witness incident. C1 stated C1 was pushed to floor by a night shift staff but later during visit told LPA that it was S2. C1 stated incident happened on Friday when the incident occurred on a Monday. There are too many inconsistencies and lack of evidence to support this allegation.

Allegation: Staff member did not safeguard the personal possession of resident in care . It is alleged that one staff took C1 phone and tossed C1 phone. LPA interviewed three (3) staff, and all three (3) staff denied the allegation. LPA interviewed three (3) clients and two (2) of three (3) could not corroborate the allegation. There is no witnesses to the incident and not enough evidence to support this allegation.

Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED

Exit interview conducted and copy of report provided to staff. .