Complaint Investigation Report

Allegation: Facility staff did not have the facility license posted.

It was alleged that the facility did not have facility license, issued by the Department of Social Services (DSS), posted. To investigate this allegation, LPA conducted an interview with the Administrator at 11:20am and was informed that the facility license along with other signs and forms were framed and posted on a board by the entrance. Interview with the Administrator revealed that in the beginning of March 2023 the board fell because the frames were heavy. During today's visit LPA observed the board was up and had signs posted. However, the facility license was still missing. Based on LPA's observation this allegation is Substantiated at this time.

The following deficiencies are Substantiated. Pursuant to Title 22 Division 6 of the CA Code of Regulations, a deficiency was cited (refer to LIC9099-D).

Exit interview conducted, Appeal Rights discussed, and a copy of this report signed and delivered.