Facility Evaluation Report

Licensing Program Analyst (LPA) Huma Rahimi conducted a Plan of Correction (POC) visit subsequent to citation issued during the Complaint 31-AS-20240904120011 conducted on 09/30/2024. LPA met with the staff Marine Arzumanyan. The staff contacted Khatchik Danielian, the Administrator and Administrator designated the caregiver Araksi Arzumanyan who arrived at the facility shortly after. LPA explained the reason for the visit.

87411 (d)(3): Personnel Requirements - General

POC: Administrator/Licensee agrees to put in writing their plan for hiring or ensuring English Speaking staff are always on shift and submit the plan by the POC date. Additionally, Administrator shall submit an updated LIC500 to reflect all staff.

During the previous visit conducted on 09/30/2024, LPA observed two staff member being scheduled; however, both staff did not communicate in English to provide care to residents. During today's visit LPA observed the same two staff available and no new staff present who can care for residents. The staff who communicates in English arrived at the facility after the staff contacted the Administrator. Based on today's observation the POC is not corrected.

Deficiency and civil penalty issued. Appeal rights explained,

Exit interview conducted. Copy of this report signed and delivered.