Complaint Investigation Report

Regarding the allegation “Staff took residents cell phone after calling 9-1-1”, it was alleged S1 took R1’s cell phone after calling 9-1-1. From interviews, S1 said they never took R1’s phone. R1’s roommate Resident #2 (R2) did not witness the event occur. Based on interviews, although the allegation may have happened or is valid, there is insufficient evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.