Complaint Investigation Report

Moreover, LPA conducted interview and all parties interviewed denied the above allegation. Phones calls are always being answered and residents expressed no concerns regarding this allegation. Lastly, LPA conducted interview with the reporting party who denied filling a complaint against this facility and informed LPA that the complaint was filed in error. LPA have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. LPA have therefore dismissed the complaint.”

Exit interview conducted. Copy of this report signed and delivered.