Facility Evaluation Report

Licensing Program Manager (LPM) Nichelle Gillyard, Licensing Program Manager (LPM) Mary Flores, and Licensing Program Analyst (LPA) Huma Rahimi met with the Administrator Neil Morales, to conduct an Informal Conference held at the Woodland Hills South Adult and Senior Care Regional Office. The purpose of the informal was to discuss the history of elopements which resulted in deficiencies.

LPM made introductions and verified the current administrator information, facility land line phone number, cellular phone number, liability insurance, and facility’s e-mail. LPM reviewed and discussed LIC500 Personnel report and staffing. The current census is 6.

On December 5, 2025, the department received a complaint with two (2) allegations. December 9, 2025, LPA Rahimi, conducted the complaint investigation and substantiated the complaint which resulted in an elopement.

Staff did not provide adequate supervision to a resident.

Staff did not follow proper reporting requirements.