Senior Care Records.

Complaint Investigation Report

Fountainview at Eisenberg Village, Reseda02/04/2022Licence 197607880

Census102
Date signed02/04/2022 11:12:59 AM
The inspector’s account

197607880-2-4-2022-31-AS-NGID-CBRVVG-20220218154615

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/10/2021 and conducted by Evaluator Patrick Shanahan

COMPLAINT CONTROL NUMBER: 31-AS-20210610165203

Resident was financially abused while in care.

Licensing Program Analyst (LPA), Patrick Shanahan, arrived at the facility in order to complete the investigation for the above mentioned allegation. LPA was greeted by the facility administrator and was allowed entry into the facility once all covid protocols were completed.

Allegation - Resident was financially abused while in care.

It was reported that facility staff financially abused a resident in care (R1). The LPA was able to interview staff, R1, and R1's responsible party in order to come to the findings. During the course of the investigation, interviews and facility documentation showed that R1 was financially abused, however the staff in question was a private care giver and not a facility staff. The care giver in question was hired independently of the facility and through a private staffing agency. On 6/10/2021, the care giver in question and this allegation were cross reported to local law enforcement as well as the Long Term Care Ombudsman.

Based on documentation received and interviews conducted, this allegation is deemed Unsubstantiated at this time. Exit interview conducted and report issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction