Senior Care Records.

Complaint Investigation Report

Ept Better Living, Reseda03/11/2022Licence 197609544

Census4
Date signed03/11/2022 01:34:13 PM
The inspector’s account

197609544-3-11-2022-31-AS-NGID-CCSMWN-20220323095834

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/04/2020 and conducted by Evaluator Wendell Smith

COMPLAINT CONTROL NUMBER: 31-AS-20200504152923

Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced subsequent visit to finish investigation into the allegation above. LPA met with facility staff and explained the reason for this visit.

It is alleged that staff #1 (S1) raped client #1 (C1). Complaint was investigated by Investigator Branch (IB) Investigator Christine Ferris. Initial visit was conducted on 5/05/2020. Investigation consisted of interviews with witnesses, S1, C1, and North Los Angeles Regional Center (NLRC) staff. Information obtained from interviews revealed that S1 and C1 have never been alone. C1 always has a one on one staff with them who were interviewed and stated that they have never witnessed any inappropriate interaction between C1 and S1. Interviews also revealed that C1 has a history of stating they were raped whenever they were asked to do something they did not want to do. The Los Angeles Police Department (LAPD) found no evidence of a crime and will not be investigating. Based on the information obtained through interviews and record review this allegation is deemed Unsubstantiated at this time. Exit Interview conducted.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction