Complaint Investigation Report

197609804-1-18-2022-31-AS-CHAS-CB8TDL-20220201133831

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/13/2022 and conducted by Evaluator Wendell Smith

COMPLAINT CONTROL NUMBER: 31-AS-20220113170305

Clients were shown pornography while in care.

Clients were spoken to inappropriately while in care.

Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegations above. LPA met with the administrator and explained the reason for this visit.

It is alleged that a former staff #1 (S1) showed client's inappropriate pictures, threatened harm to clients, and spoke inappropriate to clients. LPA conducted interviews with clients and facility staff from 9:45am-11am. LPA reviewed staff and client files from 11-11:30am. LPA also spoke with staff from North Los Angeles Regional Center (NLRC) regarding these allegations. Information from interviews reveal that there is not enough information to state that S1 showed client's inappropriate pictures, threatened anyone, or spoke inappropriately to the clients. Three of the clients interviewed stated that none of the allegations took place. LPA was unable to speak with S1 due to S1 being out of the country at the time. Based on the information obtained through interviews all three of these allegations are deemed Unsubstantiated at this time.