Complaint Investigation Report

Resident consumed stolen prescription drugs due to lack of care and supervision from staff:

It is alleged that Client #1 (C1) stole and consumed sleeping pills from CVS pharmacy due to lack of care and supervision. To investigate this allegation LPA conducted an interview with the Administrator and two (2) staff who informed LPA that on 11/30/2024, C1 left the facility and went to a Dollar Store; however, two staff (S1 & S2) followed C1 within a close distance and redirected C1 back to the facility. LPA reviewed an incident report which was submitted to Regional Office on 12/03/2024, that also confirmed the information provided. Interview with C1 during today's collateral visit at 9:40 AM, at The Adult Skills Center (TASC), Day-Program revealed that on 11/30/2024, C1 went to CVS Pharmacy and took half bottle of sleeping pills without the store employees knowledge. At 10:20 AM, LPA conducted a collateral visit to CVS and interviewed the Store Manager (SM) who denied ever seeing or witnessing C1 taking any medication from the store. SM also informed LPA that the store does not have any stolen or damaged sleeping pills bottles inventory for the past (30) days. Additionally, the SM viewed the surveillance footage and confirmed to LPA that there was no one with such an incident recorded for 11/30/2024. Lastly, interview with two (2) out of four (4) clients also expressed no concerns regarding the above allegation. Based on the interviews and record review, the allegation is deemed unsubstantiated at this time.

No deficiencies cited during today's visit.

Exit interview conducted and copy of this report signed and delivered.