Complaint Investigation Report

C1 initially believed that they had bed bug bites. LPA's obtained copies of C1's physician visit on 9/12/21. Based on the information obtained through interviews and record review this allegation is deemed Unsubstantiated at this time. When C1 contacted the administrator regarding wanting to be taken to urgent care for a rash, C1 was fine waiting for the administrator to take them instead of other facility staff.

It is alleged that C1 believed they had bed bug bites on their body when they awoke on 9/12/21. LPA's conducted interviews with C1, facility staff, and the administrator. LPA's obtained copies of C1's physician visit on 9/12/21. Information obtained from interviews and a review of C1' physician visit indicate that C1 did not have bed bug bites but had mosquito bites. After C1 got back from their physician sheets, their bed linen was changed and their bed mattress was sprayed with bug spray per client's request. Based on the information obtained this allegation is deemed Unsubstantiated at this time.