Complaint Investigation Report

Interviews with Administrator revealed that they help assist all Residents in care with oral hygiene. They assist by brushing residents’ teeth. Administrator Stated that there were times when R1 refused to allow staff to brush teeth but did not complain of pain. Interviews with other residents R2, and R3 stated that staff do help assist with brushing their teeth.

Based on LPA Record Review, Interviews Conducted, and Observation it could not be determined when R1 developed the oral condition. Therefore, the LPA finds that although the allegation may have happened or is valid, there is not preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.