Complaint Investigation Report

Regarding the allegation: “Staff are not wearing PPE”. During interviews conducted on 08/26/2022, it revealed the following: 1 out of 4 residents disagree with the allegation, resident R#1 stated, "No, they do keep up with the mask". 1 out of 4 residents agreed the with allegation, resident R#3 stated, “Yes, they don’t wear their mask” 2 out of 4 residents stated sometimes about the allegation, R#4 stated, “Sometimes, I see staff putting their mask on a lot” 0 out of 2 staff disagree with the allegation, 2 out of 2 staff agreed with the allegation, staff S#1 stated, “Yes, we are not wearing PPE”.

Based on LPA observations and interviews which were conducted and records review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated .

According to the California Code of Regulations (Title 22, Division 6, Chapter 8), LPA observed the following deficiency.

An exit interview was conducted with Gloria Somintac, House Manager a hard copy of report and Appeal Rights was provided.