Senior Care Records.

Complaint Investigation Report

Golden Care Living, INC., Rancho Palos Verdes05/05/2023Licence 197607206

Census5
Date signed05/05/2023 10:14:13 AM
The inspector’s account

Based on the IB’s investigation, the investigation revealed the following. For Allegation – Staff sexually abused a resident in care. Interviews were conducted with collateral agencies and pertinent parties which revealed that there is insufficient evidence indicative of the alleged sexual abuse committed by staff. Although the informant perpetuated the alleged, staff refuted the claim and there were no witnesses to corroborate the incident. The victim could not disclose sexual abuse and was unable to provide a name or description of the staff due to their medical condition. Other residents were interviewed and denied any history of sexual abuse or misconduct by staff. Administrator and other staff members did not disclose any concerns pertaining to staff toward residents. Investigation revealed that there was insufficient evidence to support the alleged sexual abuse, therefore, the alleged is found to be unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An interview was conducted with Rachel Lugtu, House Manager and a hard copy of report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction