Senior Care Records.

Complaint Investigation Report

Topaz Gem Home Care, Pomona04/15/2025Licence 198601952

Census5
Date signed04/15/2025 03:15:45 PM
Name of licensing program analystChristian Gutierrez
Name of licensing program managerTony Vasallo
The inspector’s account

In regard to the allegation” Facility staff had a sexual relationship with client”, it is alleged that staff engaged in sexual conduct with client. During interviews with staff four (4) out of four (4) stated that this never happened. Administrator stated police were called and C1 admitted that accusation was made up. During interviews with residents three (3) out of the three (3) stated that staff has never engaged in sexual behavior with them.C1 stated he/she lied, and when asked why C1 stated “just because”. LPA obtained copy of IPP report that stated C1 had lied about being physically abused at previous placement. LPA obtained case number for police report.

Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was given to DSP Imee Alarcio.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction