Complaint Investigation Report

Allegation: Client is being physically abused while in care . During the course of this investigation, LPA interviewed Staff #1 through Staff #3 (S-1 through S-3). LPA attempted to interview Client #1 (C-1) and Client #2 (C-2) and was unable to interview as C-1 and C-2 were not able to comphrehend the interview questions. LPA interviewed Client #3 (C-3). LPA was unable to interview Client #4 (C-4) as C-4 was at community based day program during this visit. Staff interviews revealed that clients are not being physically abused. Interviewed staff indicated C-1 has self-injurious behaviors and yells/screams loudly often. C-1's self-injurious behavior includes slapping self on face and head, punches self on thighs and stomach. Interviewed staff indicated C-1's behaviors are being tracked and reported to C-1's behaviorist. Additionally, interviewed staff indicated they are trained in Client Rights, Mandated Reporting and Zero Tolerance. Client interview revealed that staff do not physically abuse clients. Staff interviews, Client interview and reviewed documentation do not corroborate this allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted, a copy of this report and Appeal Rights were provided to Facility Administrator/S-1.