Complaint Investigation Report

During the course of this investigation, LPA also interviewed S-3 and C-1, C-2, C-5, C-6, and C-8. C-3 refused to be interviewed. LPA attempted to reach S-5 and was unsuccessful. LPA reviewed information provided by Pomona Police Department. LPA also toured this facility.

Allegation: Clients sustained unexplained injuries while in care. It is alleged that C-1 through C-3 had marks/bruising on their body of unknown origin. Staff interviews revealed that C-1 had a bruise on the right arm due to an injection C-1 received. Per staff interviews, C-1 was taken to urgent care for treatment. Staff interviews revealed that they have not observed C-2 nor C-3 to have any bruises. On 05/18/24, Pomona Police Department also conducted a welfare check and there were no signs of bruising and that the clients felt safe (report/case was closed). Interviewed clients revealed that they have not had bruises nor have seen other clients with bruises. Interviews conducted and Pomona Police Department findings do not corroborate this allegation.

Allegation: Staff smoke marijuana in the facility premises It is alleged that staff smoke marijuana during their shift in the facility premises. Staff interviews revealed that staff do not smoke in the facility premises. Interviewed staff indicated there are clients that smoke cigarettes outside in the designated smoking section. Interviewed staff indicated they have not witnessed nor received any complaints pertaining to this matter. Client interviews revealed that staff do not smoke in the facility premises. Interviewed clients indicated there are clients that do smoke outside in the designated area. Interviewed clients indicated they have no concerns pertaining to this matter. Interviews do not corroborate this allegation.

Allegation: Staff did not ensure facility was kept free of bedbugs. It is alleged that the facility has a bed bug infestation. Staff interviews revealed that the facility does not have bedbugs. Interviewed staff indicated they have not observed nor received any complaints in regards to this matter. Client interviews revealed that the facility does not have bed bugs. Interviewed clients have not heard anyone complaining about this matter. LPA conducted a tour of the facility and did not observe any bedbugs. Interviews and tour do not corroborate this allegation.

Refer to LIC 9099C for the continuation of this report.