Complaint Investigation Report

Allegation: Staff do not prevent a client from wandering while in care . During this investigation, LPA reviewed C-1's file and conducted interviews with C-1, Staff #1 through Staff #4 (S-1 through S-4) and Placement Agency Service Coordinator. Staff interviews along with the Service Coordinator interviews revealed C-1 has a history of AWOL. Interviews revealed that when C-1 attempts to AWOL, staff verbally redirect C-1 and when not successful (as C-1 may become physically aggressive), C-1 leaves the facility and staff follow C-1 on a distance to avoid C-1 from becoming physically aggressive. Per interviews, C-1 has a history of wanting to call 911 to be taken to the Emergency Room or 51/50 for no reason. Per S-1 interview, due to C-1's history of AWOL and increase in behaviors, S-1 met with Placement Agency and have discussed relocation to a higher level of care facility. The proposed new relocation has a gated yard to prevent C-1 from going to neighbors requesting to call 911. C-1's relocation is currently pending. Interviews and documentation reviewed do not corroborate this allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated

Exit interview conducted, Appeals Rights and a copy of this report was provided to S-1.