Complaint Investigation Report

Allegation: Staff do not ensure the home has an adequate food supply. It has been alleged that there is not enough food in this home. Staff interviews revealed that the facility has adequate food supply available. Interviewed staff indicated there is additional food supply stored inside the detached garage. Interviewed staff indicated they have not received any complaints/concerns regarding this matter. Client interviews revealed that the facility has adequate food supplies and have no concerns. LPA conducted a tour and observed the food supply. Interviews and tour do not corroborate this allegation.

Allegation: Staff do not seek timely medical attention for a client. It has been alleged that staff are not seeking medical attention for clients in a timely manner. Staff interviews revealed that staff are seeking medical attention for clients in a timely and/or routine manner. Interviewed staff indicated they have not received any requests from any clients in regards to scheduling medical appointments. Interviewed staff indicated they have not received any complaints/concerns regarding this matter. Client interviews revealed that staff seek medical attention for clients in a timely manner and have no concerns. Interviews do not corroborate this allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted, Appeals Rights and a copy of this report was provided to Robert Williams.