Complaint Investigation Report

Allegation: Staff spoke inappropriately to client. During this investigation, LPA interviewed C-1 through C-3. LPA was unable to interview C-4 as C-4 was unable to understand the interview questions. LPA also interviewed S-1 and S-2. (1) out of (3) interviewed clients, indicated S-1 spoke inappropriately (using profanity/foul language) to C-2. (2) out of (3) interviewed clients indicated staff do not speak to clients inappropriately. Staff interviews revealed that staff do not speak to clients inappropriately. Client and Staff interviews do not corroborate this allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated

Exit interview conducted, Appeals Rights and a copy of this report was provided to Facility Administrator.