Complaint Investigation Report

During the course of this investigation, LPA interviewed Staff #1 (S-1) through Staff #4 (S-4), interviewed Client #2 (C-2) through Client #6 (C-6) and conducted a facility tour. LPA was unable to interview C-1 as C-1 moved out from this facility on 07/10/24. Additionally, Investigator Sonia Sandoval (Department of Social Services- Investigative Bureau/IB) attempted to interview C-1 several times to obtain additional information pertaining to the sexual abuse allegation and was unsuccessful. Per Investigator Sandoval, C-1 refused to provide information.

Personal Rights/Client is being sexually abused while in care. It has been alleged that C-1 is being sexually molested at night when C-1 sleeps and is afraid to report the perpetrators. Per S-1, C-1 moved out of this facility on 07/10/2024. Investigator Sonia Sandoval (Department of Social Services- Investigative Bureau/IB) attempted to interview C-1 several times to obtain additional information pertaining to the sexual abuse allegation and was unsuccessful. Per Investigator Sandoval, C-1 refused to provide information. Staff interviews revealed that C-1 had a history of fabricating stories. Interviewed staff indicated they have not received any reports from any clients being molested at this facility (including C-1). Interviewed staff indicated they are trained in mandated reporting. Client interviews revealed that they have not been sexually molested by anyone at this facility. Interviewed clients indicated they have not witnessed nor heard of anyone stating that they have been molested by anyone at this facility. Interviewed clients indicated they do not have any concerns. Interviews do not corroborate this allegation.

Client's room is in disrepair. It has been alleged that C-1’s room has holes in the walls that have not been repaired which allows cockroaches to enter the room. Staff interviews revealed that C-1 had a history of destroying facility property. Interviewed staff indicated that C-1 was putting holes in the walls inside C-1’s room. Interviewed staff indicated that the holes on C-1’s wall were repaired consistently and C-1 continued to put more holes on the wall (despite repairs). Interviewed clients indicated the facility does not have holes in the walls. Interviewed clients indicated they do not have any concerns. LPA toured C-1’s room and did not observe any holes on the wall. Interviews and tour do not corroborate allegation.

Refer to LIC 9099C for the continuation of this report