Complaint Investigation Report

The investigation revealed the following: regarding the allegation “Staff push client in care.” It is alleged S4 pushed C1 on 08/11/2025. Four (4) out of the four (4) staff interviewed denied this allegation. Interview with S4 revealed that S4 was not on shift on 8/11/2025. On 08/18/2025, LPA Ramirez reviewed C1’s Antecedent Behavior Consequences forms (ABC) dated 8/11/2025, which revealed C1 claimed client#2 (C2) injured C1 on their arm. Interview with S2 revealed, on 08/11/2025, staff did notice a minor injury on C1’s arm and assessed C1 for first aid, C1 did not require medical attention and C1 told staff that C2 scratched C1 on their arm. Four (4) out of the six (6) clients interviewed denied the above allegation. Client#2 (C2) was not available during LPA's visit, therefore was not interviewed. Review of C1’s Individual Program Plan (IPP) dated 11/27/2024, revealed C1 has a behavioral history of making inaccurate statements and/or making false allegations which include that others have hit C1. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

No deficiencies were cited for this complaint investigation. Exit interview was conducted. A copy of this report was provided.