Complaint Investigation Report

Regarding the allegation: Client in care sustained unexplained injuries. It is alleged that client sustained unexplained injuries to face on 01/25/2023

Based on interviews conducted and information gathered, staff stated that C4 left early morning to on 01/25/2023 to day program and did not have any visible injuries to face. 9 of 9 staff interviewed stated that the injuries to C4 did not occur at the facility. LPA interviewed 2 staff at day program, and both stated that C4 arrived at the day program with the injuries to C4 face and alerted the facility. LPA interviewed transportation assistants W4 and W5 and W4 and W5 stated that W4 and W5 did not recall seeing C4 with injuries to his face during transportation from facility to day program LPA was not able to determine how client in care sustained injuries.

Deficiencies cited, please see 9099D for details.

Based on interviews conducted with facility staff, day program staff, other witnesses and review of records, the preponderance of evidence standard has been met, therefore the above stated allegation is found to be SUBSTANTIATED.