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Complaint Investigation Report

Pico Rivera Gardens, Pico Rivera04/25/2022Licence 198600539

Census163
Date signed04/25/2022 12:40:13 PM
Name of licensing program analystDavid Sicairos
Name of licensing program managerStefanie Coronel
The inspector’s account

C2 denied the allegation during interview. Staff members interviewed indicated that they did not witness the alleged incident. Staff members interviewed indicated that they will report any inappropriate interactions between clients to facility management and will also attempt to de-escalate the situation. Clients interviewed indicated that they did not witness the alleged incident. There are no witnesses, video footage, or police report regarding the alleged incident. Therefore there was insufficient evidence to corroborate with this allegation.

In regards to the allegation "client was pushed by another client", it is alleged that sometime in the beginning of April 2022, C2 pushed C1 while attempting to sexually assault her. No other details were provided. Interview conducted with C1 confirmed the allegation to be true. C2 denied the allegation during the interview. Staff members interviewed indicated that they did not witness the alleged incident. Staff members interviewed indicated that if they witness an altercation between clients they will attempt to stop the altercation and will notify facility management immediately. Facility staff will also contact Law Enforcement and seek medical attention for clients if needed. Clients interviewed indicated that they did not witness the alleged incident between C1 and C2. Clients interviewed indicated that they feel safe at the facility and confirmed that facility staff will intervene during client on client altercations. Therefore there was insufficient evidence to corroborate with this allegation.

Based on statements and interviews conducted with staff, clients, review of client files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview held, and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction