Complaint Investigation Report

Regarding the allegation that Staff failed to safeguard client's personal belongings. Staff interviewed denied the allegation. They stated that clients belongings are safeguarded at the facility, and they have not received that complaint from residents. Resident interviewed were unable to corroborate the allegation. They stated that their belongings are safeguarded at the facility.

Regarding the allegation that Staff failed to prevent clients from harming another client while in care, staff interviewed denied the allegation. Staff stated that if they see clients attempting to harm another client, they will try to prevent it from happening. Residents interviewed were unable to corroborate the allegation. They stated that staff do attempt to break up fights between residents.

Regarding the allegation that Staff is unlawfully evicting client, Staff interviewed denied the allegation. They stated that Resident #1 violated the house rules. LPA reviewed Resident #1's eviction notice, and observed that it complied with Title 22 regulations. LPA was unable to interview Resident #1. Resident #1 no longer lives at the facility, and a phone number was not available to contact Resident #1.

Based on LPA's observations and interviews, investigation revealed: Although the allegation(s) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation(s) are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. Exit interview conducted, and a copy of report was provided to Administrator, Yitzi Teichman.