Senior Care Records.

Complaint Investigation Report

Pico Rivera Gardens, Pico Rivera10/13/2021Licence 198600539

Census172
Date signed10/13/2021 04:25:48 PM
Name of licensing program analystJose Villalobos
Name of licensing program managerFernando Fierros
The inspector’s account

The investigation revealed the following: In regards to the allegation that "Client is selling illegal drugs while in care" it was alleged that C2 was selling methamphetamines inside the facility. (4) of (4) staff interviewed denied the allegation. (8) of (8) clients interviewed could not corroborate the allegation. Interviews from the Departments Investigator concluded that there was no evidence to prove that C2 was selling drugs in the facility. Calls to the sheriffs department concluded that no such reports were made to their department on the matter as well. Interview with investigator shows that C2 also denied using or selling drugs. Based on interviews conducted and observations, there is not enough evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

In regards to the allegation, "Client attacked another client while in care " it was alleged that on 5/19/21 C2 attacked C1 in the facility. (4) of (4) staff interviewed denied the allegation. (7) of (8) clients interviewed could not corroborate the allegation. Interview conducted by the departments investigator concluded that this altercation had no witnesses and no reports were made of the conflict. Staff denied the incident ever happened as it was not reported to them and they did not observe it. Based on interviews conducted and observations, there is not enough evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

In regards to the allegation, "Staff is providing care and supervision while under the influence " it was alleged that S1 works while under the influence in the facility. (4) of (4) staff interviewed denied the allegation. (7) of (8) clients interviewed could not corroborate the allegation. Interviews with clients and staff show that S1 is professional and helpful to clients in care. LPA and Investigator did not observe signs of S1 being under the influence during the visits. Review of S1's file does not show discipline notes for being under the influence. LPA Villalobos and department investigator did not acquire proof that S1 provides care and supervision while under the influence. Based on interviews conducted, observations, and file reviews there is not enough evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction