Complaint Investigation Report

Review of C1's medication chart does not note damaged medication or medication refusal. Interviews with C1 show that C1 did not have staff exchange the medication and took the medication. Interviews with Staff show that it would not have been possible for the inside powder to be put over the top of the capsule without damaging the capsule itself. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore this allegation is unsubstantiated.

In regards to the allegation, "Lack of supervision resulting in a resident harassing another resident in care." it was alleged that C2 harasses C1 by following C1 around and yelling at C1. (4) of (4) staff interviewed denied the allegation. (7) of (8) clients interviewed could not corroborate the allegation. Interviews with staff show that they have not witnessed C2 harass C1 in the facility. Interviews with C2 denies following and harassing C1 in the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore this allegation is unsubstantiated.

No deficiencies are being cited on todays visit. Exit Interview was conducted and a copy of this report was provided.