Complaint Investigation Report

Clients stated that they had to ask staff for permission to access the facility phone when they needed to make calls. LPA was informed that on 8/30/21 Regional center staff arrived and witnessed the phone locked in a cabinet. Based on LPA's interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D.

Exit Interview was conducted with Administrator Adeshola Obayo and a hardcopy was provided via email for signature. Appeal Rights given and discussed.