Complaint Investigation Report

Regency Park Oak Knoll, Pasadena04/17/2023Licence 191200037

Census79

Date signed04/17/2023 01:51:33 PM

Name of licensing program analystMary G Flores

Name of licensing program managerTony Vasallo

The inspector’s account

Regarding allegation: Staff denied resident visitors. It is alleged that facility wouldn't let reporting party visit a resident who resides at facility.

Regarding allegation: Resident left in soiled clothing for extended period of time. It is alleged facility had resident sleep in "piss".

Regarding allegation: Staff yelled at resident. It is alleged facility staff screamed at resident.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction