Complaint Investigation Report

During an interview with S1 over the phone, S1 stated they have provided medical care to the residents of the facility in the past and occasionally does come in to do so, however this should not be an issu e. S1 explained that he is a board certified physician and has several years experience treating the elderly in assisted living facilities and skilled nursing facilities. S1 explained they also work with Department of Health Services (DHS) patients and that DHS has asked him previously for assistance in providing care to residents in the facility, and that other residents are former patients of S1's. During interviews with the residents, R1 - R9 explained that they have never heard of S1 before, nor have they ever received direct in-house medical care from S1. R1 - R9 also explained that they have the choices on whether they want to see the in-house doctors the facility provides or another medical provider, and they all stated that they do not pay for their medical services. R1, R8, and R9 also stated that they have their own medical team that they work with outside of the facility. Interviews with S2 revealed that S1 has not signed a physician's report for the residents in the past year, and that the facility is working with another medical provider who is signing the residents physician's reports and updating their medications if the residents choose to accept medical care from their in-house medical team, and that residents always have a choice in who they see as their primary medical provider. Interviews with S3 - S5 revealed that none have seen S1 providing direct medical care directly to the patients, and that residents are never forced to see S1 or their in-house physician. A review of the R1 - R9's medical assessments and MARs did not show S1 to have signed any assessments, they were all signed either from the facility's in-house medical provider or their own chosen physician from outside the facility.

Based on statements and interviews conducted with staff, clients, review of client files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview held, and a copy of this report was provided.