Facility Evaluation Report

Present during this meeting were Licensing Program Manager (LPM) Fernando Fierros, David Sicairos , and Former Caseload Licensing Program Analyst (LPA) Ashley Calderon conducted an announced informal meeting at Monterey Park Adult and Senior Care Regional Office. Present from Pasadena Villa Senior Living was Licensee/ Eyal Shtorch and Assistant Administrator / Alexander Solorio.

The following items listed below were discussed during today's meeting:

High Volume of complaints reported to CCL since licensed.

Discussed appropriate placement for residents in care.

Number of in-house Residents from Department of Health (DHS): 30 r esidents

Persons who are under 60 years of age whose needs are compatible with other residents in care, if they require the same amount of care and supervision as do the other residents in the facility

Licensee agrees to participate in the Technical Support Program (TSP) referral will be submitted by Licensing , TSP: CCL program assisting with free service in assisting facilities with facility issues/concerns.

Facility will conduct a Resident meetings to discuss with residents when it is appropriate to call 911.

Facility will submit plan by 10-31-23 to ensure staff are being trained to communicate with residents and working with residents to resolve issues in house.

Discuss Three (3) Day versus Thirty (30) day eviction procedures and Illegal Eviction

Discussed Substantiated complaints 2021/ 2022 / 2023.