Complaint Investigation Report

T he investigation revealed the following: In regards to the allegations " Staff did not safeguard resident's personal belongings. " It is alleged that R1 noted missing personal items, and had filed a police report regarding missing items but have not heard back. (3) out of (4) staff members stated that they heard several residents complained about missing items after relocating back to the facility. Staff interviewed stated that they heard an individual trespassed and stole items while he facility was vacant. Another staff interviewed stated that they had seen residents personal belongings outside of the room, not in the bags while the facility was under renovation. (5) out of (6) residents interviewed stated that they had personal items missing like clothing, blankets, shoes. Some residents indicated that they reported it to the Administration but no action was taken. Interviewed residents also indicated that several things were still being found since they had been misplaced.

Based on statements and interviews conducted with residents and staff as well as reviewed files and documentation , the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . Deficiency cited on the attached LIC 9099D.

An exit interview was conducted, and a copy of this report was provided to the Administr ator , Bryanna Luke along with the Appeals Rights.