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Complaint Investigation Report

Pasadena Mansion, Pasadena05/05/2022Licence 197605216

Census4
Date signed05/05/2022 04:49:20 PM
Name of licensing program analystAlberto Lopez
Name of licensing program managerStefanie Coronel
The inspector’s account

S taff kissed a resident. Administrator and staff stated they do provide affection and a kiss on the head of forehead of the residents occasionally. W1 stated it was ok with W1 that staff do that for the resident and R1 stated she liked the affection that staff provides by hugging and kissing R1 on the forehead. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED

Resident developed sepsis while in care. Administrator denied that facility was responsible for sepsis or resident and review of documents did not reveal any information that facility was responsible. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED

Resident developed a UTI while in care: Investigation Revealed: Based on information gathered, observations of staff interactions with residents, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur; therefore, the allegation is UNSUBSTANTIATED

Staff ignored resident. Based on information gathered, observations of staff interactions with residents, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED

Staff not serving nutritious meals: Based on information gathered, observations of meals served, food supplies, staff interaction with the residents while assisting with meals, and interviews conducted; LPA did not find evidence to support the allegations above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction