Senior Care Records.

Complaint Investigation Report

Pasadena Adult Living Center, Pasadena09/24/2021Licence 198602244

Census97
Date signed09/24/2021 03:16:59 PM
Name of licensing program analystNina Galarza
Name of licensing program managerWei Siew Ho
The inspector’s account

S1 and S2 stated if they see a client without a shirt, they immediately address it and redirect client to put a shirt on.

LPAs requested copies of staff roster, resident roster, needs/appraisal plan and physicians report for C2, C11 and C12.

The investigation revealed the following, " Client's behavior poses as a risk to other clients while in care.":

(10) out of (10) clients interviewed denied the allegation. (10) out of (10) clients stated they have never been harassed by other clients. (10) out of (10) clients stated they have never seen or heard of anyone being harassed. (10) out of (10) clients stated staff would address any concerns, including but not limited to harassment. (10) out of (10) clients stated they have not experienced behavior from another client that poses a risk. (2) out of (2) staff denied the allegation. (2) out of (2) staff stated they have not heard complaints from clients of harassment. (2) out of (2) staff stated if they see a client without a shirt, they immediately address it and redirect client to put a shirt on.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, a copy of the report and appeal rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction