Complaint Investigation Report

The investigation reveals the following: " Client was financially abused by a previous employee who worked at the facility.”. It is alleged that former staff S1 financially abused C1. During the interview with the Administrator, they stated that C1 did not inform them until S1 resigned from the facility. All staff stated they were unaware of S1 taking money from C1. Four (4) out of eight (8) clients stated they have no knowledge of S1 taking money from anyone. One (1) of eight (8) clients stated that S1 has borrowed money but has returned it. Two (2) out of eight (8) clients stated they have bought S1 food on their own accord but have not given S1 money. One (1) of eight (8) clients confirmed they never told the facility anything until S1 was leaving because they feared they would not get their money back. They confirmed that they willingly let S1 borrow the money and that everything was done in cash. S1 denied the allegation, stating they did not understand why C1 would say that, as they were good friends. LPA reviewed facility plan of operation and did not find rules regarding finances between clients and staff.

Based on LPA's interviews, the investigation revealed that although the allegation may have occurred or is valid, there is not a preponderance of evidence to prove whether the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted with Ruby Garcia and a copy of this record provided.