Complaint Investigation Report

Regarding Allegation: Resident is being harassed by other residents. It is alleged that some male residents are sexually harassing C6 .

LPA interviewed 7 staff for this allegation and 7 of 7 staff denied the allegation. Some staff stated that C6 has history of fabricating allegations. LPA interviewed 12 clients for this allegation and 10 of 12 could not collaborate the allegation. C6 provided LPA with names of 3 alleged sexual harassers and LPA interviewed all 3 alleged harassers and all three denied the allegations that they are harassing C6. All 3 stated they do everything to avoid C6. C6 could not identify any witnesses to the harassment during the visit. LPA did not observe any clients harassing any clients or acting inappropriately towards any clients during the visit. Due to new information received On 03/07/2024, LPA interviewed C1 via phone and C1 admitted to knocking on C6 door to obtain cigarettes. C1 stated C6 will provide cigarettes to C1 at times. C1 denied ever sexually harassing C6. LPA interviewed 2 additional staff #6-#7 via phone and staff could not collaborate the allegations. LPA interviewed C6 once again and C6 stated that C1 knocks on C6 door because C1 wants to "screw" with C6 without providing evidence. C11 stated that C11 is C6 roommate. C11 stated that other clients come knocking on C6 and C11 door to buy cigarettes which she sells at the rate of 2 for a dollar. C11 stated C6 gets cigarettes from C11. C12 in adjacent room to C6 stated that people knock on doors, including his to get cigarettes. C12 stated he has never witnessed sexual harassment of C6. There is no evidence that C6 is being sexually harassed by other male clients, including C1.

Regarding Allegation: Facility staff are financially abusing client in care. It is alleged that facility administrator S5 received a check in the amount of $198 for C6 and it was never given to C6.

LPA interviewed 7 staff and 7 of 7 including Administrator denied the allegation. S5 stated that C6 family member (W1) handles C6 money and comes to facility to personally hands C6 money in person every month. On very rare occasions mother of C6 will send a check, when unable to visit facility, for C6 P&I money and that is given to C6 right away. S5 stated she has no record of mother sending a check for $198. C6 stated C6 forgot and probably got the money. C6 stated to LPA during the interview that facility did not owe her anything at this time. 12 of 12 clients interviewed for this allegation stated that facility does not abuse them financially and do not know of any clients that have been financially abused. W1 told LPA that money is given directly to C6 from W1 during visits to facility each month.

Based on the observation, interviews conducted with staff, clients, witness, and documents reviewed, although the allegation(s) may have happened or are valid, there are not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) are UNSUBSTANTIATED.

An exit interview was conducted with Administrator Ruby Garcia. A copy of the report and appeal rights were issued.