Senior Care Records.

Complaint Investigation Report

Pasadena Adult Living Center, Pasadena02/23/2024Licence 198602244

Census84
Date signed02/23/2024 02:09:25 PM
Name of licensing program analystAlberto Lopez
Name of licensing program managerLisa Hicks
The inspector’s account

Regarding Allegation: Resident is being harassed by other residents. It is alleged that some male residents are sexually harassing C6 .

LPA interviewed 5 staff and 5 of 5 staff denied the allegation. Some staff stated that C6 has history of fabricating allegations. LPA interviewed 10 clients and 9 of 10 could not collaborate the allegation. C6 provided LPA with names of 3 alleged harassers and LPA interviewed all 3 alleged harassers and all three denied the allegations that they are harassing C6. All 3 stated they do everything to avoid C6. C6 could not identify any witnesses to the harassment during the visit. LPA did not observe any clients harassing any clients or acting inappropriately towards any clients during the visit. There is no evidence that clients are sexually harassing other clients at facility.

Regarding Allegation: Facility staff are financially abusing client in care. It is alleged that facility administrator S5 received a check in the amount of $198 for C6 and it was never given to C6.

LPA interviewed 5 staff and 5 of 5 including Administrator denied the allegation. S5 stated that C6 mother handles C6 money and comes to facility to personally hand her cash every month. On very rare occasions mother of C6 will send a check, when unable to visit facility, for C6 P&I money and that is given to C6 right away. S5 stated she has no record of mother sending a check for $198. C6 stated C6 forgot and probably got the money. C6 stated to LPA during the interview that facility did not owe her anything at this time. 10 of 10 clients interviewed stated that facility does not abuse then financially and do not know of any clients that have been financially abused.

Based on the observation, interviews conducted with staff and clients and documents reviewed, although the allegation(s) may have happened or are valid, there are not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation(s) are UNSUBSTANTIATED.

An exit interview was conducted with Administrator Ruby Garcia. A copy of the report and appeal rights were issued.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction