Complaint Investigation Report

C1 was unable to state why the facility owed C1 a million dollars. Interviews show that the facility does not even handle funds for C1 as C1 has their responsible party handle their financial affairs. LPA did not observe any documentation to show that C1 was owed a million dollars from the facility. Based on interviews, observations and file review conducted, there was not enough supportive evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

In regards to the allegation "Client is being sexually harassed in facility" it was alleged that other clients of the facility are sexually harassing C1 and the staff do not intervene. (6) of (6) Staff interviewed denied the allegation. (6) of (7) Clients interviewed could not corroborate the allegation. Interviews show that C1 will state other clients are sexually harassing C1 when C1 observes clients with saggy pants. Interviews with staff state C1 has a history of accusing black male clients of sexual harassment that turn out to not be true. Clients interviewed denied observing or hearing of C1 being sexually harassed. File review shows incident report on 5/23/23 of C1 reporting to staff that they were sexually harassed because C2 walked around with their pants sagging. Report shows S1 addressed the situation with clients in care. C1 was unable to provide LPA with examples of being sexually harassed in the facility. Based on interviews, observations and file review conducted, there was not enough supportive evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

In regards to the allegation "Staff not affording dignity towards resident" it was alleged that staff spread rumors of C1 being a whore. (6) of (6) Staff denied the allegation. (6) of (7) Clients interviewed could not corroborate the allegation. Staff interviewed denied that anyone would spread rumors about C1. Interviews state that C1 claiming people spread rumors about C1 is part of their behavior and condition. LPA reviewed C1's file and observed documentation that C1 has a history of claiming staff spread rumors about C1. LPA was not provided with proof that staff spread rumors about C1. Based on interviews, observations and file review conducted, there was not enough supportive evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.