Complaint Investigation Report
Census97
Date signed10/13/2021 04:07:28 PM
Name of licensing program analystAlberto Lopez
Name of licensing program managerChristine Yee
11/11 clients also reported their medications are dispensed on time. All clients stated that they know how to get help if needed and receive assistance in a timely matter.
Staff interviewed (S1-S4) all stated they meet client's needs and are accommodating to clients. Staff stated that they provide care and services for all clients.
Although the allegation(s) may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) occurred, therefore the allegation is UNSUBSTANTIATED.
An exit interview was held with Administrator Ruby Garcia. A copy of this report was provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction